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    The Workflow Nobody Owns

    KB
    Kevin Brockland
    Managing Partner
    August 2, 2026

    Our first checks tend to go into companies working on something that sounds boring when you say it out loud. Purchase orders. Quotes. Approvals. Supplier onboarding. Reconciliation between what was ordered, what arrived, and what got paid.

    That is deliberate. The pattern we look for in Southeast Asian B2B is a workflow that crosses several departments and belongs to none of them. Those are the processes that stay broken the longest, carry the most money, and reward whoever finally runs them end to end.

    Why these workflows stay broken

    Software gets fixed where someone owns the outcome. Sales has a head of sales, so sales tooling gets bought. Finance has a CFO, so the accounting system gets replaced when it strains.

    But a lot of what a company actually does runs sideways across the org chart. Indirect procurement is the clearest example. Someone in operations needs something. Someone in finance approves it. Someone in a warehouse receives it. Someone in accounts payable pays for it, often weeks later, against a quote that lived in an email thread nobody can find.

    Every one of those people has a functioning local process. The line between them has no owner at all. It is nobody's job to notice that the whole thing takes eleven days and leaks margin at four points.

    So it does not get fixed. It gets absorbed. Companies hire around it, add a spreadsheet, tolerate the leakage, and move on. From the outside this looks like a market where nothing is wrong. From the inside it is a monthly irritation everyone has stopped mentioning.

    What a company built there actually owns

    When software finally runs one of those lines end to end, something useful happens to its position.

    It becomes the record. Once the quote, the approval, the delivery, and the payment all live in one system, that system is where the truth is. Ripping it out means going back to reconstructing the truth from four places.

    It touches money. A workflow that carries spend can carry adjacent services later: financing, payment terms, supplier discovery. The first product opens a door the second product walks through.

    And it is hard to displace by being slightly better. Point tools compete on features. A system that owns a process competes on the cost of changing everything around it. That is a different, and far more durable, kind of defensibility.

    None of this is exciting at the seed stage. It is part of why we think these companies survive.

    What this looks like in practice

    Quotable, a portfolio company based in the Philippines, sits squarely on this pattern. It describes itself publicly as the operating layer behind B2B commerce, running the path from quote to payment as one connected system rather than as four disconnected ones, and it lists more than 400 customers on its own site, from fast-growing companies to large enterprises.

    Read that as a shape rather than as a story. A process that crosses departments. Real spend moving through it. A buyer who feels the friction monthly rather than once a year. That combination is what we look for when we write a first check.

    Why Southeast Asia sharpens the pattern

    Two regional facts make this thesis stronger here than it would be elsewhere.

    The first is fragmentation. Markets in this region are separated less by distance than by how business actually gets done: different documentation norms, different payment behaviour, different supplier bases, different regulatory reality. A company that has genuinely absorbed that complexity into a working system has built something a foreign entrant cannot copy from a slide.

    The second is capital scarcity. Early money in Southeast Asia is thin across the board. Angel networks are not deep, grants are fewer and more demanding than the headlines suggest, and there are few real accelerators. A B2B company here can reach a working product with paying customers having raised very little. That is hard on founders, and it is precisely why the first check matters and why entry prices here stay rational.

    What we look for at the first check

    The pattern reduces to four things.

    Does the workflow cross departments and belong to none of them. That is where a problem persists longest.

    Does real money move through it. Attention follows spend, and spend gives the company somewhere to go next.

    Does the buyer feel it often. Monthly pain gets budget. Annual pain gets a meeting.

    Can this company sell the same process into a second market. Not eventually. Because no market in this region is large enough to carry a venture outcome alone, cross-border selling is part of the build rather than a reward for winning at home.

    What an LP is really underwriting

    The version of venture that gets written about is the search for the improbable consumer company. That is not what we are doing.

    We are underwriting a specific and repeatable claim: that Southeast Asia's enterprise plumbing is being rebuilt right now, mostly by founders nobody outside the region has heard of, at prices set by negotiation rather than by auction, and that a first check into the workflow nobody owns is a rational way to own part of it.

    If you run a business here, the useful exercise is to name the process in your own company that crosses three departments and has no owner. Someone is going to build software for it. The only real question is whether you meet them as a customer or as a competitor.

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